GalaxyGroup Review: What Traders Need to Know

Despite these promotional promises, cooperation with the broker in practice appears neither safe nor profitable. We decided to examine this discrepancy more closely. The absence of a licence and verifiable registration immediately raises doubts. Traders’ reviews are contradictory, with the prevailing sentiment being negative. Equally concerning is that the much-touted services and privileges turn out to be largely inaccessible, remaining little more than part of an aggressive advertising campaign. We wonder whether GalaxyGroup can be regarded as nothing more than a scam.

GalaxyGroup Snapshot

Legitimacy Check

Verifying the legitimacy of GalaxyGroup is an essential step before committing funds or beginning any cooperation. Reputable brokers do not conceal their licensing status, but in this case, the opposite is true. We decided to explore the regulatory gap, as well as the company’s stated headquarters, alleged registration, security of deposits, and refund procedures. The firm’s actual market presence can also be examined through WHOIS data.

The central issue is regulation. The official website provides no authentic details regarding oversight from either European or offshore regulators. Instead, it features vague claims of supposed advantages that in reality do not exist. For example, in the Legal Documents section, there is something titled nothing less than London Stock Exchange PLC. It sounds inspiring, but for incomprehensible reasons it is just a copy of the certificate of incorporation of Galaxy Group Midco Ltd.

Companies House confirms the existence of this organisation and indicates its SIC, which is related to holding companies. A quick Google search reveals that Galaxy Group Midco Limited is a large company with a turnover of £54 million and share capital of £195 million. What could it have to do with a mediocre website created, looking ahead, in August 2025? Nothing!

Our checks into GalaxyGroup’s registration show that the administration deliberately distorts information. An additional investigation via OpenCorporates confirms our concerns: the company is not registered in any recognised jurisdiction. Equally troubling is the questionable address of its supposed headquarters. A simple search on Google Maps reveals no functioning offices or branches. No details are available about employees or senior management.

Galaxygroup.io Content Quality

The broker’s official website is presented in English and German. The landing page functions primarily as a marketing tool, designed to promote services aggressively and advertise advantages which, upon closer inspection, do not appear to exist. Users are offered a simple starting block and several auxiliary sections. At first glance, this might seem sufficient, yet once we dig deeper, shortcomings begin to surface. We decided to analyse the most important flaws of the portal, as they directly affect the prospects of a partnership with the company.

Our attention turns to the registration process, the personal account interface, the digital documents available, and finally, the trading software offered.

The greatest weakness of GalaxyGroup’s portal is the poor quality and limited scope of its content. The administration deliberately lies regarding ‌regulation and legal registration, issues we have already touched upon. We also wonder whether data confidentiality is given any serious consideration. Registering on the platform does not appear entirely safe, and attempting verification or financial transactions — whether deposits or withdrawals — carries significant risks. Technical optimisation is another weak point: on portable devices, the site frequently displays visual glitches and errors.

Opening an account involves filling in a registration form. The platform requests personal details such as name, surname, email address, password, country of residence, and telephone number. Although the form refers to digital documents, no working links to such files are provided. Furthermore, there is no mention of a referral system or related incentives, which again raises doubts. Even if users complete the form, access to the personal account is often impossible, with the system producing a recurring network error.

The broker also highlights its use of trading platforms. Mentions of WebTrader and MetaTrader 5 appear on the galaxygroup.io website, complete with direct download links. Yet this should not be mistaken for a guarantee of high liquidity or stable performance. Client complaints continue to report delayed order execution and various manipulative practices that appear designed to drain user balances gradually.

Key Trading Features

GalaxyGroup claims to offer several account types: Basic, Silver, Gold, and Platinum. Once registered, traders are invited to choose among them. We decided to explore what lies behind these categories and examine the instruments, contracts, deposits, leverage, spreads, and commissions. We also consider the much-advertised services and privileges, and finally highlight the key shortcomings inherent in such arrangements.

The official site provides no clear details about financial instruments. Instead, it offers little more than broad claims of reliability and profitability. There is no information on which assets correspond to each account tier. CFDs (contracts for difference) remain a likely cornerstone of the offering, and we wonder whether these products are being used manipulatively — a common tactic among fraudulent brokers.

The starting deposit is set at €5,000. More advanced accounts require as much as €100,000. In both cases, the sums are excessive and unsafe to commit to a broker lacking credibility. To worsen matters, no demo account is provided, which traders often regard as an essential testing tool. Such a policy raises further questions and explains the volume of negative client reviews.

Crucially, spreads and commission structures are not disclosed. This opacity almost always results in hidden charges and, ultimately, in losses for clients. The company also heavily promotes “additional services”: 24/7 customer support, direct access to a personal manager, free trading signals, personalised financial planning, news content, and a loyalty programme. In practice, these remain mere advertising slogans.

As many users have already discovered, cooperation with GalaxyGroup brings restrictions rather than privileges. The leverage on offer is irresponsible, the concealment of spreads and fees is suspicious, and the “bonus” services exist only on paper.

GalaxyGroup Education Insight

Educational support is practically non-existent. There is no FAQ section, no recommended reading, and no meaningful study material. The only available content consists of basic guides, whose informativeness is limited. We wonder how a broker aspiring to international relevance can so neglect this aspect.

Customer Service Overview

Customer support is conducted via phone and email. A simple email validation check confirmed our fears: using this channel exposes traders to a high risk of personal data loss. No official social media accounts or messenger channels exist, leaving clients with no reliable alternatives. This lack of transparency and accessibility represents another significant weakness of the company.

Our Verdict

We advise traders to avoid GalaxyGroup. The platform inspires little trust, attracts predominantly negative reviews, and offers unprofitable trading conditions. Its software is unreliable, and above all, the lack of licensing and registration marks it as unsafe. We wonder how long such a project can continue operating without facing regulatory consequences.

About the author

Hamish Drake

Trading Educator

Hamish Drake is an experienced trading educator and content creator. He has developed several online courses and written numerous articles on trading basics, risk management, and market fundamentals. Hamish focuses on identifying brokers that offer the necessary educational resources, ensuring customers have the tools they need to start and improve their trading journey.