Mercantix Review: What Traders Need to Know

We decided to investigate the true nature of this project. Despite its vigorous marketing campaigns, the reality of trading with Mercantix appears unfavourable. The broker operates without regulatory oversight, and neither its founding date nor its head office address are disclosed. Trading conditions are characterised by high leverage, a lack of transparency regarding commissions and spreads, and a wide array of conflicting client reviews — both positive and deeply negative. Under these circumstances, we wonder: does the dealer amount to a scam?

Mercantix Snapshot

Legitimacy Check

Mercantix exhibits numerous hallmarks commonly associated with fraudulent operations, starting with its absence of regulatory licensing. We shall now delve into matters of legality, corporate registration, and the company’s operational history.

First and foremost, Mercantix operates without any regulatory supervision, despite claims by its administration that it holds a licence from the Australian Securities and Investments Commission (ASIC). In other words, an organisation with this number is not included in the register of licensees.

The issue of legal registration and the company’s physical address also remains unresolved. In the register of legal entities we found a company MERC INVESTMENTS PTY LTD with the number 140 334 925, however this combination means ACN (Australian Company Number), and not the AFSL licence number, as the founders of Mercantix arrogantly indicated on their website. This company, by the way, has been operating since 2009, which allows us to conclude that it has no relation whatsoever to the hero of our review. Why? See further.

The next cause for concern lies in the firm’s operational history. Through a simple WHOIS domain check, we established that the company was founded only in early 2025. This sharply contradicts any narrative the administration may offer concerning its experience, track record, or trading advantages.

Mercantix.io Content Quality

The broker’s official website operates in English, divided into a main page and several subsections. We conclude that the overall content quality is mediocre, offering little in the way of truly useful information. Occasional visual glitches further undermine the platform’s professionalism.

The footer of the mercantix.io website includes links to standard documents such as AML (Anti-Money Laundering) and KYC (Know Your Customer) policies, along with client agreements. However, the matter of account verification is conspicuously ignored; no guidance is provided regarding the necessary documentation for identity confirmation.

Key Trading Features

Mercantix offers several account tiers differentiated primarily by deposit amounts and additional services. We decided to explore both the core terms and the associated pitfalls.

The platform provides access to various financial instruments: currency pairs, stocks, indices, commodities, and cryptocurrencies. However, trading is exclusively conducted through CFDs — instruments notorious for their elevated risk profiles. We cannot overlook that losses may occur immediately after funding an account, with overall failure rates often exceeding 85%. Thus, trading CFDs is generally unprofitable.

The minimum deposit is set at €250 or its USD equivalent. Access to premium account privileges requires an astonishing $500,000 deposit. We are concerned that such initial deposit requirements may serve to encourage aggressive, one-time fund extractions from clients, after which accounts risk being blocked if additional funding does not follow.

A so-called negative balance protection feature is advertised, but no precise information about spreads is disclosed; instead, they are vaguely listed as “Variable.” This intentional lack of transparency constitutes yet another red flag. Additional services include personal manager consultations, yet neither a partner programme nor any form of client bonus system exists. The educational section, while present, offers scant practical value. An FAQ section has been added, but it does little to offset these deficiencies.

Mercantix Custom Utilities Insight

Mercantix conducts trading via a web-based terminal — WebTrader. The version employed is rudimentary, with limited functionality, supporting only browser access. Claims made by managers about portable or mobile versions are regrettably untrue.

The platform’s default interface features basic charts, trade history, and order books. However, access requires registration via a promotional code, which further restricts user freedom.

Customer Service Overview

Client support is available in English and Spanish. Contact channels include email and telephone. However, an in-depth check of the provided email revealed disturbing results: using email to communicate with Mercantix is unsafe, as confirmed by external validation services.

It is equally telling that the dealer maintains no presence on social media or instant messaging platforms — an omission that speaks volumes in today’s digital landscape.

Our Verdict

We strongly advise against any cooperation with the company. The operation is illicit, lacking legal registration or valid regulatory oversight. Client feedback is wildly inconsistent, while brand recognition remains virtually non-existent. Combined with disadvantageous trading conditions — including excessive leverage and undisclosed spreads — Mercantix offers nothing but financial peril.

About the author

Josh Middleton

Technical specialist

Josh Middleton is a technology enthusiast and software developer with a deep interest in financial markets. Josh has worked on developing trading platforms and algorithms for various brokers and fintech companies. His articles and reviews highlight brokers that offer innovative and user-friendly trading software, helping traders find the best technological solutions.